For how much longer will we be paying for goods by cash? Have you started using your telephone to make payments? Do your students feel comfortable paying electronically?
Following the lead-in, there is a vocabulary mix-and-match, a reading passage, comprehension and vocabulary exercises, finishing with extended discussion.
Vocabulary covered includes withdraw, transaction, contactless, die out and more.
This worksheet is written for intermediate-level classes.
Do your students ever need to deal with native speakers who are less than happy with something?
This worksheet looks at expressions for how to respond to dissatisfied customers. There is an extended conversation, practice exercises and the opportunity to role-play different scenarios.
This worksheet is written for upper-intermediate and advanced-level students.
This worksheet looks at some of the most common ways of keeping in contact with people: telephone, letters and online.
Is letter-writing a dying art? When did your students last send a personal letter? Could they survive without a cell phone? How up-to-date are they with Twitter, Facebook and the like?
This worksheet has lots of discussion questions to get your students talking. It's great for intermediate-level classes, but can easily be adapted for other classes.
This is a great worksheet for practicing the social function of apologising.
After the lead-in, there is a vocabulary matching exercise followed by a short conversation for your students to practice. Your students will then look at using 'should have' for expressing regret. (e.g. I should have phoned.')
This language work is consolidated by extensive role-play.
Students also learn lots of fixed expressions, including:
I got stuck in traffic
My cell / mobile phone had no signal
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Membership is for an individual one-year subscription. In that time, you have unlimited access to all our worksheets. Standard Online & Print Membership is $24 for a year for one teacher.
Accounts are for the use of one teacher. Schools may purchase group accounts for teachers at a discounted rate.
Membership allow only the account holder to log in and access the worksheets. Passwords must not be shared with other people. Accounts cannot be transferred to another person.
Accounts do not automatically renew. However, you can renew your account at any time at a discount to our regular rates.
Our materials are provided 'as is'. No warranty is made regarding the suitability or accuracy of the worksheets.
All worksheets are in PDF format. Check that you are able to view Handouts Online Worksheets, by opening one of our free sample worksheets. It is your responsibility to check that you are able to open Handouts Online materials before joining.
Copyright for the materials remains with Handouts Online. They must not be resold or reproduced in electronic form. Worksheets may not be uploaded onto other web sites / servers. Members with the Online & Print accounts (formerly called Extended Licence) may send worksheets to students online via either Skype or as an email attachment. Worksheets can be printed out and photocopied for use in the account holder's lessons by all members.
Payment is arranged through PayPal or 2Checkout. It's secure and instant. Payment can be made by credit card or debit card or with a PayPal account. Your address and card details are secure: they are not passed on to Handouts Online.
Once Handouts Online has received confirmation of your payment, a confirmation email will be sent to you. Your membership will not begin until you have received this email.
Use of Handouts Online materials signifies your agreement with these terms and conditions.
Membership is for ONE YEAR (not six months!) and it doesn't automatically renew. By joining, you are agreeing with our Terms and Conditions.